My Information Technology Job Interests

During my research for this paper I have in condition(p) quite a bit just about myself. This assignment forced me to come a pertinacious at what my strengths and preferences are. Coupled with the information I have learned about the job market, I know have some direction. This paper pass on explain what I have chosen. My study Technology Job Interests As a 42 year old married mother of two, I have recognized that my profession as an administrative Assistant is no longer sufficient. It is lacking in challenge and financial stability. This is all I have ever worked as since I surviveed college in 1984.I was a Computer Science major that never obtained a Bachelors degree. Working a full metre job, usually as an Administrative Assistant, I deduced two things. One was that programming was too time overpowering and the second thing was that I really loved information processing arrangings. Now that I have children preparing for college I know I need a to a greater extent acceptab le income in order to afford them the type of education they impart need to succeed in life. The Information Technology field has some different directions you can choose to take. Which direction should I go? initiative I needed to find out if the IT field would continue to grow. later on checking the Career Cluster publication it stated Over 216,000 jobs in Information Support and operate are projected immediately. Expect 21 to 35 percent job growth to 2012. With this forecast it seems the IT Support field is round-eyed open. There are still many types of Information Support and Services positions. Some of these positions include Computer Support Specialist, Technical Support Specialist, and dish Desk Technicians. Computer arrest specialists provide technical assistance, support, and advice to customers and other users.This occupational crowd includes technical support specialists and help-desk technicians. These troubleshooters interpret problems and provide technical sup port for hardware, software, and systems. They event telephone calls, analyze problems by using automated diagnostic programs, and declaration recurring difficulties. Support specialists work either within a association that uses ready reckoner systems or directly for a computer hardware or software vendor. Increasingly, these specialists work for help-desk or support services firms, for which they provide computer support to clients on a contract basis.Technical support specialists answer to inquiries from their organizations computer users and may run automatic diagnostics programs to resolve problems. They overly install, modify, clean, and repair computer hardware and software. In addition, they may write reading manuals and train computer users in how to use new computer hardware and software. These workers also oversee the daily performance of their companys computer systems and evaluate how useful software programs are. financial aid-desk technicians respond to telep hone calls and e-mail messages from customers flavor for help with computer problems.In responding to these inquiries, help-desk technicians must listen carefully to the customer, collect questions to diagnose the nature of the problem, and then patiently walk the customer by means of the problem-solving steps. Help-desk technicians deal directly with customer issues and companies value them as a cum of feedback on their products. They are consulted for information about what gives customers the most trouble, as well as other customer concerns. Most computer support specialists start out at the help desk.In researching Computer support specials and system administrators I have learned that they normally work in well-lighted, prosperous offices or computer laboratories. They usually work about 40 hours a week, but are sometimes required to provide computer support over extended hours, they may be on call for rotating eve or weekend work. Overtime may be necessary when unannou nced technical problems arise. Like other workers who type on a keyboard for long periods, computer support specialists and systems administrators are susceptible to eyestrain, back discomfort, and hand and wrist problems such as carpal tunnel syndrome.Computer support specialists and systems administrators invariably interact with customers and fellow employees as they answer questions and give advice. This is why I feel I would well suited for this field. I have eer enjoyed fixing things and helping people solve problems. I tend to be very patient and have always enjoyed teaching. And in considering my family and how important my time is with them the normal hours of work per week make Technical Support and Help Desk Technician my top picks for possible careers.ReferenceCareer Cluster Focusing culture on the Future Information Technology http//www.careerclusters.org/resources/ClusterDocuments/itdocuments/brochure.pdf Technology in Action, previous 4rd Edition, Author Evans, Martin and Poatsy, Prentice Hall, Bundled ISBN 0536073546 U.S. Department of Labor, Bureau of Labor Statistics, Occupational wit Handbook, Computer Support Specialist and System Administrators http//www.bls.gov/oco/ocos268.htmnature